Draft information · legal review pending
Using the website and app before opening
This page records practical pre-opening information. It is not a final or approved terms document and may change following formal review.
Pre-opening information
AORA is preparing to open. Service descriptions, planned hours, amenities, prices and availability may change before they are confirmed. Website information is not an appointment confirmation.
Reservations and payments
New online reservations, catalogue purchases and online payments are currently closed. If those features open, the app will show the status of a request. A visit is confirmed only when the app explicitly shows it as confirmed.
Wellness information
General content, guided practices and sound experiences are for information, relaxation or personal enjoyment. They do not diagnose or treat a condition and do not replace advice from a qualified professional. Stop an activity if it feels uncomfortable and seek urgent help through emergency services when needed.
Accounts
Protect your sign-in credentials and use accurate account information. Do not use general account fields or forms to submit medical records or urgent requests.
Availability
The website and app may be changed, paused or unavailable while AORA prepares for launch. Contact the team to confirm current arrangements before travelling.
Questions
Call (915) 268-1240 with practical questions about the website, the app or opening arrangements.